shipping policy
Our Shipping Policies are as follows:
- Shipping to Spain (Peninsular) is €3.20
- Shipping to Portugal is €4.00
- Shipping to the Balearic Islands is €13.20
- We do not ship to the Canary Islands or Ceuta and Melilla
If you have an account with us, you can log in with your username, see the status and track your order in "My Orders".
Usually, the shipment is made between 24 and 48 business hours, with the exception of Portugal, which are between 48 and 72 hours, and the Balearic Islands, which are between 1 and 4 business days . If you need help with your shipment, send us an email at info@bwellsupplements.com and we will try to help you.
We think that you will love our products, but in the event that this is not the case, as a consumer, you have the right to be able to return it within a period of 14 days after receiving your order, provided that the product is sealed as it is send. Our customers are responsible for paying the shipping cost to return the product.
If the product is delivered defective, in poor condition or is a different product from the one you ordered, you can make use of the guarantee we offer. Get in touch with us through the email info@bwellsupplements.com and we will try to resolve your case as soon as possible.