ARTICLE 1. OBJECT

The purpose of this confidentiality policy is to inform users of the collection and processing of data carried out by BWN LABS SL, as well as the data collected while browsing the website. www.bwellsupplements.com . 

ARTICLE 2. DEFINITION

Personal data: all information relating to an identified or identifiable natural person (hereinafter referred to as the "interested person"); an "identifiable natural person" is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or various specific elements of their physical, physiology, genetic, psychological, economic, cultural or social identity.

Treatment:  Any operation or any set of operations carried out or not with the help of automated processes and applied to data or sets of  personal data, such as the collection, registration, organization, structuring, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other way that facilitates the access to personal data, collation or interconnection, limitation, deletion or destruction.

• File: Any structured set of personal data accessible according to defined criteria, whether centralized, decentralized or distributed according to functional or geographical criteria.
• Responsible for the treatment: The natural or legal person, public authority, service or other body that, alone or jointly with others, determines the purposes and means of treatment.
• Processor: the natural or legal person, public authority, service or other body that processes personal data on behalf of the data controller.
• Recipient (collaborator): The natural or legal person, public authority, service or any other body that receives communication of personal data, whether or not it is from a third party.
• Intermediate file: The data of the interested party is stored in an intermediate file base, different from the active base with restricted access to the extent that:
• There is a legal obligation to retain data for a fixed period
• In the absence of a retention obligation, these data still present an administrative interest.
• Cookies: Connection token that is equivalent to a text file stored in the user's terminal when consulting the website www. bwellsupplements.com. The cookie file can only be read by the cookie issuer.

ARTICLE 3. ACCEPTANCE OF THE CONFIDENTIALITY POLICY

The user must be aware of the confidentiality policy and accept it especially when placing an order on the BWN LABS SL website.

ARTICLE 4. IDENTITY OF THE DATA CONTROLLER

The data controller is BWN LABS SL, registered in the Mercantile Registry of Pozuelo de Alarcón under number X, with registered office at Calle Las Norias 92, 2nd floor, office J – 28221 Majadahonda, Madrid.

ARTICLE 5. THE DATA COLLECTED AND THE PURPOSES

BWN LABS SL collects the following personal data for the following purposes:

To allow you to create your personal online account on the BWN LABS SL website, we collect your last name, your first name, your email address and your password.

To allow you to access your account later (manage your access), we collect your email address and password.

In order to allow you to place your order, be it one-off or subscription orders, we collect your last name, your first name, your postal address, your email address and your telephone number.

For the payment of your order and/or your subscription, our payment provider collects your bank details. Your bank card numbers are encrypted and BWN LABS SL does not have access to them.

To guarantee the delivery of the ordered product(s), we process the same personal data as those collected to place the order, with the exception of bank details.

To ensure the management of the relationship with customers when they contact BWN LABS SL through the online contact form (we collect your name, your email address and any personal data you enter in the message), through our contact email address info@bwellsupplements.com (we collect your email address and any personal data you enter in your message), through our official pages on social networks.

To process your withdrawal request, we collect your last name, your first name, your postal address, your email address, your telephone number and your order number.

To process your requests to exercise your rights regarding your personal data, we collect your surnames, your first name, postal address, telephone number and identity card or passport.

To prevent online fraud, secure and manage online transactions on our website, payment incidents and collection management, we collect personal data relating to your identity, address and means of payment.

To ensure the management of withdrawals and/or eventual product reminders, we collect your last name, your first name, your postal address, your email address, your telephone number and your order number.

With your consent:

If you do not wish to create an online account to place your order, we collect your data (identity, postal address, email address and telephone) for any future orders.

In order to send you newsletters related to news and offers from BWN LABS SL, we collect your email address.

In order to send you a gift on your birthday, we collect your day and month of birth.

For the treatment of customer opinions, we collect your photograph, your name and surname. BWN LABS SL only publishes your photograph, your name and the first letter of your last name on its website. 

To carry out statistical analyzes of our website, audience measurements, product preferences, in order to improve and adapt our activities from a marketing and commercial point of view.

ARTICLE 6. THE LEGAL BASES OF TREATMENTS

The legal grounds on which the processing of personal data by BWN LABS SL is based are the following:

6.1. legal obligations

BWN LABS SL, within the framework of its activity, has the obligation to process certain data to comply with the law, as is the case for the accounting treatment of your orders placed on the website www.bwellsupplements.com.

It is also data regarding the withdrawal or recall of products.

6.2. Contract execution

When you place an order on the BWN LABS SL website, you accept the general conditions of sale that represent the contract that binds you with BWN LABS SL. In order to be able to execute the contract and therefore the order, BWN LABS SL must process certain data for the payment of the order, the shipment and the follow-up of the order, as well as the after-sales service.

6.3. Consent

Some treatments are based on your consent. Such is the case of signing up for the newsletter, sending a gift on your birthday or linking your bank card details to your account for future orders. This is also the case of their testimonials posted online on the website.

The same is the case of certain cookies, especially third-party cookies.

6.4. legitimate interest

Some personal data processing carried out by BWN LABS SL is based on its legitimate interest. This is the case of the prevention and fight against fraud on the www.bwellsupplements.com website, or, where appropriate, the collection of unpaid orders.

ARTICLE 7. DURATION OF CONSERVATION OF YOUR DATA

The data corresponding to the sending of newsletters will be kept for a period of three (3) years from your last activity on the website, including sending an email.

The duration of conservation of the consent given for the installation of Cookies will have a maximum duration of 13 months.

The information collected through trackers/cookies will be kept for a maximum period of 25 months.

Data relating to bank cards are kept for a maximum period of 24 months after payment of the order by the Internet user.
Personal data related to order accounting will be kept for a period of 10 years in accordance with legal obligations.

ARTICLE 8. DESTINATIONS OF PERSONAL DATA

BWN LABS SL collects and processes personal data. However, some personal data of the user and/or clients may be destined to third parties that work with or on behalf of BWN LABS SL.

This is especially about those in charge of BWN LABS SL such as:

The website hosting provider www.bwellsupplements.com 

transportation borrowers

Logistics Providers

Payment borrowers, either from a one-time order or from the subscription

Preventing borrowers and fighting fraud

Software provider for sending newsletters, promotional offers from BWN LABS SL.

This is also the case for Google Analytics®, Facebook®, Instagram®, Pinterest®, LinkedIn® and TikTok® for audience analysis.

Lastly, this is the case of the accounting firm and the lawyers of BWN LABS SL.

ARTICLE 9. PLACE OF ACCOMMODATION OF YOUR DATA AND TRANSMISSION OUTSIDE THE EUROPEAN UNION

Some recipients of personal data are located outside the European Union.

To carry out the transmission of personal data outside the European Union with the corresponding providers, BWN LABS SL establishes contractual, organizational and technical guarantees in accordance with the provisions of the GDPR (General Data Protection Regulation) and the LTL (Computer Law). and Liberties of January 6, 1978).

ARTICLE 10. YOUR RIGHTS

10.1. Right of access (article 15 of the GDPR)

You have the right to obtain confirmation of what personal data that affects you is being processed or not. In the event that the data is processed, you have a right of access to this data and the following information:

The purposes of the treatment

The relevant categories of personal data

The recipients or categories of recipients to whom the data has been communicated or will be communicated

If possible, the duration of conservation considered or, when not possible, the criteria used to determine that duration

The existence of the right to request the rectification or deletion of the data, or a limitation of the treatment or the right to oppose the treatment

The right to file a claim with the CNIL (National Commission for Informatics and Liberties)

When personal data is not collected from you directly, any information available from the source

The existence of automated decision-making, including profiling and, at least in similar cases, useful information regarding the underlying logic, as well as the importance and expected consequences of this processing for you.

You will be given a copy of the data being processed.

You may be required to pay reasonable fees based on administrative costs for any additional copies you request.

If you request a copy of the data digitally, it will be delivered to you in commonly used digital form unless you request otherwise.

Finally, the right to obtain a copy of personal data must not violate the rights and freedoms of other people.

10.2. Right of rectification (article 16 of the GDPR)

You have the right to request the rectification of your data that is inaccurate, as soon as possible. You also have the power to obtain that the incomplete personal data that affects you be completed by including a supplementary declaration.

10.3. Right to erasure (Article 17 of the GDPR)

You have the right to delete your personal data as soon as possible when one of the following reasons applies:

Personal data is no longer necessary with respect to the purposes for which it was collected or otherwise processed

You withdraw your consent on which the treatment is based and there is no other legal basis for the corresponding treatment. Withdrawal of consent is valid for the future

You exercise your right of opposition and there is no compelling legitimate reason for the treatment

Personal data has been subject to unlawful processing

Personal data must be deleted to respect a legal obligation

You are informed that the right to erasure may not apply if the processing is necessary to comply with a legal obligation or to verify, exercise or defend legal rights.

10.4. Right to restriction of processing (article 18 of the GDPR)

You have the right to request the limitation of the processing of your personal data when one of the following elements applies:

Verification of your data after a disagreement on your part about the accuracy of your personal data

The treatment is illegal and you oppose the deletion of your personal data and demand the limitation of its use

BWN LABS SL no longer needs your personal data for processing, but the data is necessary for you to verify, exercise or defend your rights in court

You have objected to the processing and BWN LABS SL evaluates whether the legitimate reasons of BWN LABS SL prevail over your legitimate reasons.

10.5. Right to portability of personal data (article 20 of the GDPR)

Upon your request, you have the right to receive your personal data in a structured, commonly used and machine-readable format when:

Processing is based on consent or a contract

And the treatment is carried out with automated procedures.

Within the framework of the exercise of this right, you have the right to have your personal data transmitted directly to another controller when this is technically possible. 

The right of portability must not violate the rights and freedoms of third parties.

10.6. Right of opposition (article 21 of the GDPR)

In application of the right to object, you have the right to object at any time to the processing of your personal data based on legitimate interests.

Personal data will no longer be processed unless it is shown that there are legitimate and compelling reasons for the processing and they prevail over your interests and your rights and freedoms or for the verification, exercise or defense of rights in court.

10.7. Destination of personal data after death

In application of the law, you have the power to define your instructions regarding the conservation, deletion and communication of your personal data in the event of death.

You can communicate your particular instructions to us or register them with a certified digital trusted third party. 

Therefore, you can designate the person of your choice to be in charge of carrying out your instructions. Failing that, it will be his heirs who take care of it.

You have the power to modify or revoke your instructions at any time.

ARTICLE 11. HOW TO EXERCISE YOUR RIGHTS

11.1. The modalities of exercise of rights

For any request regarding the personal data processed by BWN LABS SL, you can direct your request to the following addresses:

By postal mail: CALLE LAS NORIAS 92, PLANT 2, OFFICE J, 28221 MAJADAHONDA (MADRID).

By email: contact@bwellsupplements.com 

BWN LABS SL may request a copy of your identity card in case of doubt about the identity of the applicant.

11.2. response time

BWN LABS SL has a period of one (1) month to respond to you from the receipt of your request. This period may be extended to two (2) months taking into account the complexity and number of requests. BWN LABS SL will inform the person concerned within the month of their request.

In the case of the exercise of your right of suppression or of your right of elimination, you are informed that BWN LABS SL may be forced to keep the personal data that affects you in the cases provided by law, such as the exercise of rights.

ARTICLE 12. COOKIES

The cookies that can be stored on your terminal (PC, telephone, tablet) may correspond to different collaborating entities of BWN LABS SL and for different purposes.

Some cookies need your consent to be installed and others just need information.

12.1. Cookies that can be stored on your terminal

1. The essential cookies

These are essential cookies to finish placing an order on our website or also to allow browsing our website. Rejecting (by setting your browser to reject all cookies) or deleting these cookies may prevent you from completing your order.

This may also cause difficulties in navigating our website.

1. functional cookies

These are cookies that allow you to authenticate yourself on our website without necessarily having to reconnect or save your shopping cart in memory for a certain period.

These cookies are not mandatory, but they can facilitate access to our services.

1. Analysis cookies

These Cookies are useful for BWN LABS SL because they allow users to provide information about the use of the website, such as knowing which pages are most consulted. They allow to measure the audience and then improve the pages, navigation and activities of BWN LABS SL.

1. Advertising cookies

Some collaborators of BWN LABS SL may install advertising cookies on your terminal. 

The interest of these Cookies is to allow you to display advertisements on third-party sites that correspond to your centers of interest based on your different browsing through the BWN LABS SL website or other websites.

In order to allow this display of advertising, it is possible that some personal data is crossed with other personal data collected by the collaborators.

1. Geolocation cookies

In order to allow you to find the points of sale closest to your position, you have the possibility of being geolocated. If you give your consent, a cookie will be installed to be able to geolocate you. At any time, you can withdraw your consent.

1. Social network cookies

From our website, you have the possibility, by clicking on the logos of the different social networks available, to consult the official pages of BWN LABS SL on these different social networks.

However, whether it is the issuance and/or storage and/or reading of cookies from these different social networks, they will be governed by the confidentiality policies of these social networks (Facebook®, Instagram®, Pinterest® , LinkedIn® and TikTok®). 

The same applies to the content sharing platform YouTube®.

To be aware of such confidentiality policies and configure your choices, all you have to do is go to the websites of each social network or content exchange platform.

12.2. The management of cookies on our website

When you visit our site, you have the possibility to accept all Cookies, to reject Cookies and, above all, to configure Cookies, that is, to choose the Cookies that you accept and the Cookies that you reject.

You have the ability to change your choice online at any time.

12.3. The management of cookies through the choices offered by your browser

You have the power to configure your browser to:

Accept all cookies

Reject all cookies globally or after a specific request

Acceptance of all cookies

If you have accepted the storage of Cookies in each terminal in your browser, the Cookies integrated into the pages and content you have consulted may be stored temporarily – without being able to exceed thirteen (13) months – in a specific space on your terminal. There, they will be visible only by their sender.

Rejection of all cookies 

By configuring your browser, you can choose two possibilities:

Globally accept or reject the registration of Cookies on your device

Accept or reject Cookies after specific proposals and before the Cookie(s) are stored on your device.

Before configuring your browser, BWN LABS SL will point out that this configuration of acceptance or rejection of Cookies may have consequences on access to certain services that require the use of Cookie(s).

To make your choice according to your browser

To configure your browser, you must refer to the help menu of your browser.

ARTICLE 13. MODIFICATION OF THE CONFIDENTIALITY POLICY

The confidentiality policy may be modified at any time mainly due to legislative or regulatory developments or for reasons of a new treatment applied by BWN LABS SL.

The date of modification of the confidentiality policy will appear in said document and the new confidentiality policy will be applied to all connections subsequent to its modification.